Delete my data
Last updated: 14 August 2026
You can ask us to delete everything we hold about you, at any time, without giving a reason.
How to do it
Email melodybyyou.team@gmail.com with the subject "Delete my data" and include:
- the email address you used to order;
- the link to your gift, or the name of the person the song was for, so we can find the order.
Send the request from the same email address you ordered with. That is how we make sure nobody else can delete your song.
What we delete
- the story and every detail you entered in the form;
- your name and email address;
- the audio files — both the preview and the full song;
- the gift page link, which stops working.
What we cannot delete
If you have paid, the accounting record of that payment is kept for as long as tax law requires. Stripe also retains the transaction data under its own policy.
How long it takes
We reply within 30 days, usually much sooner. You will get a confirmation once the deletion is done.
Think before you send the request. Deletion is final — the song is gone and we cannot restore it. If you have not downloaded it yet, do that first.
More questions
See our Privacy Policy for the full list of what we collect and why.